How Do Data Analysts Respond to AI Assistance? A Wizard-of-Oz Study

要旨

Data analysis is challenging as analysts must navigate nuanced decisions that may yield divergent conclusions. AI assistants have the potential to support analysts in planning their analyses, enabling more robust decision making. Though AI-based assistants that target code execution (e.g., Github Copilot) have received significant attention, limited research addresses assistance for both analysis execution and planning. In this work, we characterize helpful planning suggestions and their impacts on analysts’ workflows. We first review the analysis planning literature and crowd-sourced analysis studies to categorize suggestion content. We then conduct a Wizard-of-Oz study (n=13) to observe analysts’ preferences and reactions to planning assistance in a realistic scenario. Our findings highlight subtleties in contextual factors that impact suggestion helpfulness, emphasizing design implications for supporting different abstractions of assistance, forms of initiative, increased engagement, and alignment of goals between analysts and assistants.

著者
Ken Gu
Paul G. Allen School of Computer Science & Engineering, University of Washington, Seattle, Washington, United States
Madeleine Grunde-McLaughlin
Paul G. Allen School of Computer Science & Engineering, University of Washington, Seattle, Washington, United States
Andrew M. McNutt
Paul G. Allen School of Computer Science & Engineering, University of Washington, Seattle, Washington, United States
Jeffrey Heer
University of Washington, Seattle, Washington, United States
Tim Althoff
Paul G. Allen School of Computer Science & Engineering, University of Washington, Seattle, Washington, United States
論文URL

https://doi.org/10.1145/3613904.3641891

動画

会議: CHI 2024

The ACM CHI Conference on Human Factors in Computing Systems (https://chi2024.acm.org/)

セッション: Workers, Work Practices and AI

311
5 件の発表
2024-05-14 20:00:00
2024-05-14 21:20:00