People have to remember an ever-expanding volume of information. Wearables that use information capture and retrieval for memory augmentation can help but can be disruptive and cumbersome in real-world tasks, such as in social settings. To address this, we developed Memoro, a wearable audio-based memory assistant with a concise user interface. Memoro uses a large language model (LLM) to infer the user’s memory needs in a conversational context, semantically search memories, and present minimal suggestions. The assistant has two interaction modes: Query Mode for voicing queries and Queryless Mode for on-demand predictive assistance, without explicit query. Our study of (N=20) participants engaged in a real-time conversation, demonstrated that using Memoro reduced device interaction time and increased recall confidence while preserving conversational quality. We report quantitative results and discuss the preferences and experiences of users. This work contributes towards utilizing LLMs to design wearable memory augmentation systems that are minimally disruptive.
doi.org/10.1145/3613904.3642450
Staying in the intensive care unit (ICU) is often traumatic, leading to post-intensive care syndrome (PICS), which encompasses physical, psychological, and cognitive impairments. Currently, there are limited interventions available for PICS. Studies indicate that exposure to visual art may help address the psychological aspects of PICS and be more effective if it is personalized. We develop Machine Learning-based Visual Art Recommendation Systems (VA RecSys) to enable personalized therapeutic visual art experiences for post-ICU patients. We investigate four state-of-the-art VA RecSys engines, evaluating the relevance of their recommendations for therapeutic purposes compared to expert-curated recommendations. We conduct an expert pilot test and a large-scale user study (n=150) to assess the appropriateness and effectiveness of these recommendations. Our results suggest all recommendations enhance temporal affective states. Visual and multimodal VA RecSys engines compare favourably with expert-curated recommendations, indicating their potential to support the delivery of personalized art therapy for PICS prevention and treatment.
doi.org/10.1145/3613904.3642636
Medical progress notes have recently become available to patients at an unprecedented scale. Progress notes offer patients insight into their care that they cannot find elsewhere. That said, reading a note requires patients to contend with the language, unspoken assumptions, and clutter common to clinical documentation. As the health system reinvents many of its interfaces to incorporate AI assistance, this paper examines what intelligent interfaces could do to help patients read their progress notes. In a qualitative study, we examine the needs of patients as they read a progress note. We then formulate a vision for the explainable note, an augmented progress note that provides support for directing attention, phrase-level understanding, and tracing lines of reasoning. This vision manifests in a set of patient-inspired opportunities for advancing intelligent interfaces for writing and reading progress notes.
doi.org/10.1145/3613904.3642573
Patient-provider communication influences patient health outcomes, and analyzing such communication could help providers identify opportunities for improvement, leading to better care. Interpersonal communication can be assessed through “social-signals” expressed in non-verbal, vocal behaviors like interruptions, turn-taking, and pitch. To automate this assessment, we introduce a machine-learning pipeline that ingests audiostreams of conversations and tracks the magnitude of four social-signals: dominance, interactivity, engagement, and warmth. This pipeline is embedded into ConverSense, a web-application for providers to visualize their communication patterns, both within and across visits. Our user study with 5 clinicians and 10 patient visits demonstrates ConverSense's potential to provide feedback on communication challenges, as well as the need for this feedback to be contextualized within the specific underlying visit and patient interaction. Through this novel approach that uses data-driven self-reflection, ConverSense can help providers improve their communication with patients to deliver improved quality of care.
doi.org/10.1145/3613904.3641998
Advances in artificial intelligence (AI) have enabled unprecedented capabilities, yet innovation teams struggle when envisioning AI concepts. Data science teams think of innovations users do not want, while domain experts think of innovations that cannot be built. A lack of effective ideation seems to be a breakdown point. How might multidisciplinary teams identify buildable and desirable use cases? This paper presents a first hand account of ideating AI concepts to improve critical care medicine. As a team of data scientists, clinicians, and HCI researchers, we conducted a series of design workshops to explore more effective approaches to AI concept ideation and problem formulation. We detail our process, the challenges we encountered, and practices and artifacts that proved effective. We discuss the research implications for improved collaboration and stakeholder engagement, and discuss the role HCI might play in reducing the high failure rate experienced in AI innovation.
doi.org/10.1145/3613904.3641896