Typing is essential for communication, yet the input behavior of individuals with cerebral palsy (CP) remains underexplored. We investigated 31 CP typists and 31 non-disabled controls using keystroke logging, eye tracking, and motion capture. Our study found that CP typists were slower and less rhythmically stable, but by prioritizing accuracy, their overall keyboard efficiency was comparable to controls. They adopted compensatory visual strategies such as shorter and more frequent fixations, greater reliance on the keyboard, and more gaze shifts, and displayed diverse finger usage strategies from single-finger to multi-finger input. We found that using more fingers did not necessarily result in faster typing. Subtype analysis showed spastic CP typists followed a "slow but steady" rhythm with consistent inter-key intervals, whereas athetoid CP typists exhibited a "fast but unstable" rhythm with greater variability, highlighting distinct mechanisms of typing in CP and providing insights for personalized assistive technologies.
Healthcare professionals (HCPs) face increasing occupational stress and burnout. Supporting HCPs’ need for relatedness is fundamental to their psychological wellbeing and resilience. However, how technologies could support HCPs’ relatedness in the workplace remains less explored. This study incorporated semi-structured interviews (n = 15) and co-design workshops (n = 21) with HCPs working in the UK National Health Service (NHS), to explore their current practices and preferences for workplace relatedness support, and how technology could be utilized to benefit relatedness. Qualitative analysis yielded a four-layer model of HCPs’ relatedness need, which includes Informal Interactions, Camaraderie and Bond, Community and Organizational Care, and Shared Identity. Workshops generated eight design concepts (e.g., Playful Encounter, Collocated Action, and Memories and Stories) that operationalize the four relatedness need layers. We conclude by highlighting the theoretical relevance, practical design implications, and the necessity to strengthen relatedness support for HCPs in the era of digitalization and artificial intelligence.
One’s profession is an essential part of modern life. Traditionally, professional development has been criticized for excluding people with disabilities. People with visual impairments, for example, face disproportionately low employment rates, highlighting persistent gaps in professional opportunities. Recently, there has been growing research on social media platforms as spaces for more equitable career development approaches. In this paper, we present an interview study on the professional development experiences of 60 people with visual impairments on TikTok (also known as “BlindTokers”). We report BlindTokers’ goals, strategies, and challenges, supported by detailed examples and in-depth analysis. Based on the findings, we identified that BlindTokers’ practices reveal an alternative professional development approach that is more flexible, inclusive, personalized, and diversified than traditional models. Our study also extends professional development research by foregrounding emerging digital skills and proposing design implications to foster more equitable and inclusive professional opportunities.
The experience of leaving North Korea and navigating life as an undocumented person in China presents significant challenges for those seeking refuge in South Korea. This paper presents findings from an eight-month longitudinal ethnographic study with five newly arrived North Korean defector women in their first year in South Korea. We closely examine how digital technologies are intertwined with their everyday adaptation: how newcomers engage with digital systems, what frictions emerge, and how past experiences of living invisibly shape these interactions. This study contributes to the HCI community by (1) offering an empirically grounded, underrepresented account of early-stage digital resettlement among North Korean defectors; (2) conceptualizing first-time digital identity as a site of acute vulnerability shaped by past experiences and long histories of marginalization; and (3) proposing temporal, context-sensitive, self-reliance–oriented approaches to digital adaptation that supports vulnerable newcomers’ sociotechnical transition into a new society.
As knowledge workers, university personnel’s data partnerships with government entities represent an emerging mode of collaboration for public health crisis response. However, little is known about how such collaborations unfold in non-routine, complex settings. This paper investigates a data partnership between a university research team and a state health department during the COVID-19 pandemic. Drawing on 15 interviews with university personnel, we analyzed their data practices using boundary negotiating artifacts (BNA) theory, identifying five key challenges and related artifacts. We found that the absence or breakdown of artifacts pushed university personnel toward ad hoc workarounds, while power dynamics complicated artifact creation and use. Consequently, collaboration relied more on broader sociotechnical arrangements than on artifacts themselves. These insights both enrich BNA theory’s defining features of non-routine, complex collaborations and point to design opportunities for supporting knowledge workers engaged in crisis-driven data partnerships, which are often politically charged.
We bring to light how some asylum seekers and refugees arriving in the UK experience border control and wider immigration systems, as well as the impact that these have on their subsequent lives in the UK. We do so through participant observation in a support organisation and interviews with caseworkers, asylum seekers and refugees. Specifically, our findings show how the first meeting with the border, combined with a 'hostile' immigration system, has a longer-term impact on their sense of belonging. Our observations highlight feelings of insecurity, anxiety and uncertainty that accompanied participants' experiences with immigration systems and processes. We contribute to the growing body of HCI scholarship on the tensions between immigration and (security) technology. In so doing, we point to future directions for participatory and collaborative design practices that centre on the lived experiences and everyday security of asylum seekers and refugees.
People experiencing migration endure many transitions across borders, technologies, and social systems. While HCI research often emphasizes this community's adoption of technology, less attention has been paid to practices of technological non-use. This paper investigates how information and communication technologies (ICTs) are intentionally and unintentionally avoided, withheld, or not used during migration. Drawing on interviews with 32 people experiencing migration in the border city of El Paso, Texas, USA between February and May 2025, we identify a range of non-use experiences, including device, informational, and protective non-use. We extend the concept of non-use by situating it within the three phases of transitions: understanding, negotiating, and resolving. We show how ICT non-use shifts with time, risk, and institutional demands. Our analysis demonstrates that non-use functions both as a protective strategy and as a response to systemic exclusion, and concludes with design principles that anticipate non-use as both intentional and unintentional design conditions rather than as punitive failure.