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The uptake of open science resources needs knowledge construction on the side of the readers/receivers of scientific content. The design of technologies surrounding open science resources can facilitate such knowledge construction, but this has not been investigated yet. To do so, we first conducted a scoping review of literature, from which we draw design heuristics for knowledge construction in digital environments. Subsequently, we grouped the underlying technological functionalities into three design categories: i) structuring and supporting collaboration, ii) supporting the learning process, and iii) structuring, visualising and navigating (learning) content. Finally, we mapped the design categories and associated design heuristics to core components of popular open science platforms. This mapping constitutes a design space (design implications), which informs researchers and designers in the HCI community about suitable functionalities for supporting knowledge construction in existing or new digital open science platforms.
The shortage of high-quality teachers is one of the biggest educational problems faced by underdeveloped areas. With the development of information and communication technologies (ICTs), China has begun a remote co-teaching intervention program using ICTs for rural classes, forming a unique "co-teaching classroom''. We conducted semi-structured interviews with nine remote urban teachers and twelve local rural teachers. We identified the remote co-teaching classes' standard practices and co-teachers' collaborative work process. We also found that remote teachers' high-quality class directly impacted local teachers and students. Furthermore, interestingly, local teachers were also actively involved in making indirect impacts on their students by deeply coordinating with remote teachers and adapting the resources offered by the remote teachers. We conclude by summarizing and discussing the challenges faced by teachers, lessons learned from the current program, and related design implications to achieve a more adaptive and sustainable ICT4D program design.
Leveraging social media as a domain of high relevance in the lives of most young adolescents, we led a synchronous virtual design workshop with 17 ethnically diverse, and geographically-dispersed middle school girls (aged 11-14) to co-create novel ICT experiences. Our participatory workshop centered on social media innovation, collaboration, and computational design. We present the culminating design ideas of novel online social spaces, focused on positive experiences for adolescent girls, produced in small-groups, and a thematic analysis of the idea generation and collaboration processes. We reflect on the strengths of utilizing social media as a domain for computing exploration with diverse adolescent girls, the role of facilitators in a synchronous virtual design workshop, and the technical infrastructure that can enable age-appropriate scaffolding for active participation and use of participatory design principles embedded within educational workshops with this population.
Instructors regularly learn and customize various feature-rich software applications to meet their unique classroom needs. Although instructors often prefer social help from colleagues to navigate this complex and time-consuming learning process, it can be difficult for them to locate relevant task-specific customizations, a challenge only exacerbated by the transition to online teaching due to COVID-19. To mitigate this, we explored how instructors could use an example-based customization sharing platform to discover, try, and appropriate their colleagues' customizations within a learning management system (LMS). Our field deployment study revealed diverse ways that ten instructors from different backgrounds used customization sharing features to streamline their workflows, improve their LMS feature awareness, and explore new possibilities for designing their courses to match student expectations. Our findings provide new knowledge about customization sharing practices, highlighting the complex interplay of expertise, software learnability, domain-specific workflows, and social perceptions.