In Between Users and Developers: Serendipitous Connections and Intermediaries in Volunteer-Driven Open-Source Software Development

要旨

Technology plays a pivotal role in driving transformation through grassroots movements, which operate on a local scale while embracing a global perspective on sustainability. Consequently, research emerged within Sustainable HCI, aiming to derive design principles that can empower these movements to scale their impact. However, a notable gap exists in contributions when addressing scalability of large free and open-source software (FOSS) projects. This paper aims to present our endeavors as action-oriented researchers with the voluntary-driven Foodsharing.de movement, focusing on a local community, the open-source developers and their connections. Within a community of 585,000 users and only a few developers that is dedicated to save and share surplus food, we explore the concepts of ‘intermediary experience’. We also introduce the notion of ‘serendipitous connections’, highlighting the unintentional yet beneficial associations that can arise from the collaboration between developers and users.

著者
Leonie Jahn
University of Siegen, Siegen, Germany
Philip Engelbutzeder
University of Siegen, Siegen, Germany
Dave Randall
University of Siegen, Siegen, Germany
Yannick Bollmann
TH Köln, Cologne, Germany
Vasilis Ntouros
Newcastle University, Newcastle Upon Tyne, United Kingdom
Lea Katharina Michel
University of Siegen, Siegen, Germany
Volker Wulf
University of Siegen, Siegen, Germany
論文URL

doi.org/10.1145/3613904.3642541

動画

会議: CHI 2024

The ACM CHI Conference on Human Factors in Computing Systems (https://chi2024.acm.org/)

セッション: Supporting Communities

314
5 件の発表
2024-05-16 20:00:00
2024-05-16 21:20:00