Investigating the Mechanisms by which Prevalent Online Community Behaviors Influence Responses to Misinformation: Do Perceived Norms Really Act as a Mediator?

要旨

This study addresses two currently open questions about how behaviors of online community members influence others' responses to misinformation. First, in contrast to prior work, it directly measures norm perception to address whether (1) norm perception actually acts as a mediator, (2) others' behaviors directly influence individuals' responses to misinformation, (3) both direct and mediated effects occur. Second, it investigates norm perceptions about a behavior that is not readily observable in online communities, but is prone to misinformation, specifically, vaccination. To do so, it experimentally manipulates the prevalence of communicating about vaccination (an unobservable behavior) within an online community. The results demonstrate no evidence of a direct effect---the causal relationship between prevalence of communicating a behavior and intentions to respond to misinformation only occurs via norm perception as a mediator. The paper highlights implications of these findings for designing community-centered interventions to influence perceived norms, thereby mitigating misinformation spread and impacts.

著者
Zhila Aghajari
Lehigh University, Bethlehem, Pennsylvania, United States
Eric P. S.. Baumer
Lehigh University, Bethlehem, Pennsylvania, United States
Allison Lazard
University of North Carolina at Chapel Hill, Chapel Hill, North Carolina, United States
Nabarun Dasgupta
University of North Carolina at Chapel Hill, Chapel Hill, North Carolina, United States
Dominic DiFranzo
Lehigh University, Bethlehem, Pennsylvania, United States
論文URL

https://doi.org/10.1145/3613904.3641939

動画

会議: CHI 2024

The ACM CHI Conference on Human Factors in Computing Systems (https://chi2024.acm.org/)

セッション: Digital Healthcare and Communication

311
5 件の発表
2024-05-16 01:00:00
2024-05-16 02:20:00