Mitigating Barriers to Public Social Interaction with Meronymous Communication

要旨

In communities with social hierarchies, fear of judgment can discourage communication. While anonymity may alleviate some social pressure, fully anonymous spaces enable toxic behavior and hide the social context that motivates people to participate and helps them tailor their communication. We explore a design space of meronymous communication, where people can reveal carefully chosen aspects of their identity and also leverage trusted endorsers to gain credibility. We implemented these ideas in a system for scholars to meronymously seek and receive paper recommendations on Twitter and Mastodon. A formative study with 20 scholars confirmed that scholars see benefits to participating but are deterred due to social anxiety. From a month-long public deployment, we found that with meronymity, junior scholars could comfortably ask "newbie" questions and get responses from senior scholars who they normally found intimidating. Responses were also tailored to the aspects about themselves that junior scholars chose to reveal.

受賞
Best Paper
著者
Nouran Soliman
Massachusetts Institute of Technology, Cambridge, Massachusetts, United States
Hyeonsu B. Kang
Carnegie Mellon University, Pittsburgh, Pennsylvania, United States
Matt Latzke
Allen Institute for AI, Seattle, Washington, United States
Jonathan Bragg
Allen Institute for Artificial Intelligence, Seattle, Washington, United States
Joseph Chee Chang
Allen Institute for AI, Seattle, Washington, United States
Amy X.. Zhang
University of Washington, Seattle, Washington, United States
David R. Karger
MIT, Cambridge, Massachusetts, United States
論文URL

https://doi.org/10.1145/3613904.3642241

動画

会議: CHI 2024

The ACM CHI Conference on Human Factors in Computing Systems (https://chi2024.acm.org/)

セッション: Communication and Collaboration

320 'Emalani Theater
5 件の発表
2024-05-15 18:00:00
2024-05-15 19:20:00