Jie Gao
Singapore University of Technology and Design, Singapore, Singapore
Collaborative Qualitative Analysis (CQA) can enhance qualitative analysis rigor and depth by incorporating varied viewpoints. Nevertheless, ensuring a rigorous CQA procedure itself can be both complex and costly. To lower this bar, we take a theoretical perspective to design a one-stop, end-to-end workflow, CollabCoder, that integrates Large Language Models (LLMs) into key inductive CQA stages. In the independent open coding phase, CollabCoder offers AI-generated code suggestions and records decision-making data. During the iterative discussion phase, it promotes mutual understanding by sharing this data within the coding team and using quantitative metrics to identify coding (dis)agreements, aiding in consensus-building. In the codebook development phase, CollabCoder provides primary code group suggestions, lightening the workload of developing a codebook from scratch. A 16-user evaluation confirmed the effectiveness of CollabCoder, demonstrating its advantages over the existing CQA platform. All related materials of CollabCoder, including code and further extensions, will be included in: https://gaojie058.github.io/CollabCoder/.
doi.org/10.1145/3613904.3642002
The ACM CHI Conference on Human Factors in Computing Systems (https://chi2024.acm.org/)