Manasa Kalanadhabhatta
University of Massachusetts Amherst, Amherst, Massachusetts, United States
Pediatric mental health is a growing concern around the world, affecting children's social-emotional development and increasing the risk of poor behavioral outcomes later in life. However, obtaining a behavioral diagnosis in early childhood is challenging due to lack of access to resources, low parental mental health literacy, and children's dependence on several stakeholders to coordinate care for them. While app-based, at-home screening tools could offer a scalable and convenient diagnostic solution for families, stakeholder perspectives on their utility and usability remain to be examined. This work reports on a survey of child mental health practitioners and interviews with parents to illustrate existing barriers to care that stakeholders encounter, the perceived benefits of app-based screening tools in meeting their needs, and the challenges in scaling up these tools. We identify where stakeholders agree or disagree, delineate key design tensions, and provide recommendations for the development of future screening technologies.
doi.org/10.1145/3613904.3642604
The ACM CHI Conference on Human Factors in Computing Systems (https://chi2024.acm.org/)