Maria Luce Lupetti
Delft University of Technology, Delft, Netherlands
In this paper, we problematize popular narratives of driving automation. Whether positive or negative, these propagate simplistic assumptions about human abilities and reinforce technocratic approaches to mobility innovation. We build on narrative approaches to participatory research and adversarial design, to explore how design-led confrontation can create opportunities for reflection on implicit assumptions and narratives that stakeholders may refer to when discussing and making decisions about automated driving technologies. Specifically, we discuss the results of four focus groups where we used contestational artifacts to promote critical discussions and confront taken-for-granted beliefs among stakeholders. We reflect on the results to distill methodological insight and design recommendations for conducting adversarial participatory design research as a way towards confronting dominant narratives. Together with the methodological approach, the main contribution of this work, we also provide a set of narrative tensions that can be used to question common beliefs surrounding automated driving futures.
https://doi.org/10.1145/3544548.3581194
The ACM CHI Conference on Human Factors in Computing Systems (https://chi2023.acm.org/)