Melinda McClure Haughey
University of Washington, Seattle, Washington, United States
As misinformation, disinformation, and conspiracy theories increase online, so does journalism coverage of these topics. This reporting is challenging, and journalists fill gaps in their expertise by utilizing external resources, including academic researchers. This paper discusses how journalists work with researchers to report on online misinformation. Through an ethnographic study of thirty collaborations, including participant-observation and interviews with journalists and researchers, we identify five types of collaborations and describe what motivates journalists to reach out to researchers — from a lack of access to data to support for understanding misinformation context. We highlight challenges within these collaborations, including misalignment in professional work practices, ethical guidelines, and reward structures. We end with a call to action for CHI researchers to attend to this intersection, develop ethical guidelines around supporting journalists with data at speed, and offer practical approaches for researchers filling a “data mediator” role between social media and journalists.
https://dl.acm.org/doi/abs/10.1145/3491102.3517503
The ACM CHI Conference on Human Factors in Computing Systems (https://chi2022.acm.org/)