Can't Touch This: Rethinking Public Technology in a COVID-19 Era

要旨

What do pedestrian crossings, ATMs, elevators and ticket machines have in common? These are just a few of the ubiquitous yet essential elements of public-space infrastructure that rely on physical buttons or touchscreens; common interactions that, until recently, were considered perfectly safe to perform. This work investigates how we might integrate touchless technologies into public-space infrastructure in order to minimise physical interaction with shared devices in light of the ongoing COVID-19 pandemic. Drawing on an ethnographic exploration into how public utilities are being used, adapted or avoided, we developed and evaluated a suite of technology probes that can be either retro tted into, or replace, these services. In-situ community deployments of our probes demonstrate strong uptake and provide insight into how hands-free technologies can be adapted and utilised for the public domain; and, in turn, used to inform the future of walk-up-and use public technologies.

受賞
Honorable Mention
著者
Jennifer Pearson
Swansea University, Swansea, United Kingdom
Gavin Bailey
Swansea University, Swansea, United Kingdom
Simon Robinson
Swansea University, Swansea, United Kingdom
Matt Jones
Swansea University, Swansea, United Kingdom
Tom Owen
Swansea University, Swansea, United Kingdom
Chi Zhang
Swansea University, Swansea, United Kingdom
Thomas Reitmaier
Swansea University, Swansea, United Kingdom
Cameron Steer
Swansea University, Swansea, United Kingdom
Anna R. L.. Carter
Swansea University, Swansea, United Kingdom
Deepak Ranjan. Sahoo
Swansea University, Swansea, United Kingdom
Dani Kalarikalayil Raju
Studio Hasi, Mumbai, India
論文URL

https://dl.acm.org/doi/abs/10.1145/3491102.3501980

動画

会議: CHI 2022

The ACM CHI Conference on Human Factors in Computing Systems (https://chi2022.acm.org/)

セッション: Touch and tangibility

288-289
5 件の発表
2022-05-05 01:15:00
2022-05-05 02:30:00