Casey Breen
University of California, Berkeley, Berkeley, California, United States
We know surprisingly little about the prevalence and severity of cybercrime in the U.S. Yet, in order to prioritize the development and distribution of advice and technology to protect end users, we require empirical evidence regarding cybercrime. Measuring crime, including cybercrime, is a challenging problem that relies on a combination of direct crime reports to the government -- which have known issues of under-reporting -- and assessment via carefully-designed self-report surveys. We report on the first large-scale, nationally representative academic survey (n=11,953) of consumer cybercrime experiences in the U.S. Our analysis answers four research questions: (1) What is the prevalence and (2) the monetary impact of these cybercrimes we measure in the U.S.?, (3) Do inequities exist in victimization?, and (4) Can we improve cybercrime measurement by leveraging social-reporting techniques used to measure physical crime? Our analysis also offers insight toward improving future measurement of cybercrime and protecting users.
https://dl.acm.org/doi/abs/10.1145/3491102.3517613
The ACM CHI Conference on Human Factors in Computing Systems (https://chi2022.acm.org/)