Recent design research has shown an interest in diffraction and agential realism, which promise to offer generative alternatives when designing with data that resist treating data as objective or neutral. We explore engaging diffractively with `lived data' to surface felt and prospective aspects of data as it is entangled in everyday lives of designers. This paper presents five biodata-based case studies demonstrating how design researchers can create knowledge about human bodies and behaviors via strategies that allow them to engage data diffractively. These studies suggest that designers can find insights for designing with data as it is lived by working with it in a slow, open-ended fashion that leaves room for messiness and time for discovering difference. Finally, we discuss the role of ambiguous, open-ended data interpretations to help surface different meaning and entanglements of data in everyday lives.
https://dl.acm.org/doi/abs/10.1145/3491102.3502029
Design produces valuable knowledge by offering new perspectives that reframe problematic situations. Research through Design (RtD) contributes new frames along with design work demonstrating a frame’s value. Interestingly, RtD papers rarely describe how reframing happens. This gap in documentation unintentionally implies a romantic account of design, it implies that the first step of an RtD project is to have a brilliant idea. This is especially problematic in cases where the reframing causes a pivot that leads to a new research program. To help address this gap, we describe a case where through a series of three design experiments we experienced a research pivot. We describe how our work to improve web-table navigation for screen-reader users broke our frame. The break led to a new research program focused on constructing a conversational internet. This paper offers our case along with reflection on reporting design work that drives reframing.
https://dl.acm.org/doi/abs/10.1145/3491102.3517789
We explore the use of cinematic "pre-visualization" (previs) techniques as a rapid ideation and design futuring method for human computer interaction (HCI) research. Previs approaches, which are widely used in animation and film production, use digital design tools to create medium-fidelity videos that capture richer interaction, motion, and context than sketches or static illustrations. When used as a design futuring method, previs can facilitate rapid, iterative discussions that reveal tensions, challenges, and opportunities for new research. We performed eight one-week design futuring sprints, in which individual HCI researchers collaborated with a lead designer to produce concept sketches, storyboards, and videos that examined future applications of their research. From these experiences, we identify recurring themes and challenges and present a One Week Futuring Workbook that other researchers can use to guide their own futuring sprints. We also highlight how variations of our approach could support other speculative design practices.
https://dl.acm.org/doi/abs/10.1145/3491102.3517584
Personas represent the needs of users in diverse populations and impact design by endearing empathy and improving communication. While personas have been lauded for their benefits, we could locate no prior review of persona use cases in design, prompting the question: how are personas actually used to achieve these benefits? To address this question, we review 95 articles containing persona application across multiple domains, and identify software development, healthcare, and higher education as the top domains that employ personas. We then present a three-stage design hierarchy of persona usage to describe how personas are used in design tasks. Finally, we assess the increasing trend of persona initiatives aimed towards social good rather than solely commercial interests. Our findings establish a roadmap of best practices for how practitioners can innovatively employ personas to increase the value of designs and highlight avenues of using personas for socially impactful purposes.
https://dl.acm.org/doi/abs/10.1145/3491102.3517589