Design & difficult experiences

Paper session

会議の名前
CHI 2020
Making Design Memoirs: Understanding and Honoring Difficult Experiences
要旨

Design is commonly understood as a storytelling practice, yet we have few narratives with which to describe the felt experiences of struggle, pain, and difficulty, beyond treating them as subjects to resolve. This work uses the praxis of embodied design as a way to bring more complex narratives to the community for contemplation---to engage and entangle personal and difficult stories within a public context. We propose the term Design Memoirs for these first-person practices and reflections. Design Memoirs are subjective and corporeal in nature, and provide a direct and observable way to reckon with felt experiences through, and for, design. We demonstrate Design Memoirs by drawing on our own experiences as mothers, caregivers, and corporeal subjects. Following Barad, we propose a practice of diffractive reading to locate resonances between Design Memoirs which render difficult autobiographical material addressable, shareable, and open for new interpretations. We present this strategy as a method for arriving at deeper understandings of difficult experiences.

受賞
Honorable Mention
キーワード
Design Memoirs
Design Research
Design Fiction
Autobiographical Design
Methodology
Motherhood
著者
Laura Devendorf
University of Colorado Boulder, Boulder, CO, USA
Kristina Andersen
Eindhoven University of Technology, Eindhoven, Noord Brabant, Netherlands
Aisling Kelliher
Virginia Polytechnic Institute and State University, Blacksburg, VA, USA
DOI

10.1145/3313831.3376345

論文URL

https://doi.org/10.1145/3313831.3376345

Shaping the Design of Smartphone-Based Interventions for Self-Harm
要旨

Self-harm is a prevalent issue amongst young people, yet it is thought around 40% will never seek professional help due to stigma surrounding it. It is generally a way of coping with emotional distress and can have a range of triggers which are highly heterogeneous to the individual. In a move towards enhancing the accessibility of personalized interventions for self-harm, we undertook a three-stage study. We first conducted interviews with 4 counsellors in self-harm to understand how they clinically respond to self-harm triggers. We then ran a survey with 37 young people, to explore perceptions of mobile sensing, and current and future uses for smartphone-based interventions. Finally, we ran a workshop with 11 young people to further explore how a context-aware self-management application might be used to support them. We contribute an in-depth understanding of how triggers for self-harm might be identified and subsequently predicted and prevented using mobile-sensing technology.

キーワード
Self-harm
non-suicidal self-injury
mobile sensing
mental health
co-design
intervention
trust
situation-aware app
著者
Mahsa Honary
University of Cambridge, Cambridge & Lancaster, United Kingdom
Beth Bell
York St John University, York, United Kingdom
Sarah Clinch
University of Manchester, Manchester, United Kingdom
Julio Vega
University of Manchester, Manchester, United Kingdom
Leo Kroll
Pennine Care Foundation Trust, Manchester, United Kingdom
Aaron Sefi
XenZone, London, United Kingdom
Roisin McNaney
University of Bristol, Bristol, United Kingdom
DOI

10.1145/3313831.3376370

論文URL

https://doi.org/10.1145/3313831.3376370

Reflexive VR Storytelling Design Beyond Immersion: Facilitating Self-Reflection on Death and Loneliness
要旨

This research examines the reflexive dimensions of cinematic virtual reality (CVR) storytelling. We created Anonymous, an interactive CVR piece that employs a reflexive storytelling method. This method is based on distancing effects and is used to elicit audience awareness and self-reflection about loneliness and death. To understand the audience's experiences, we conducted in-depth interviews to study which design factors and elements prompted reflexive thoughts and feelings. Our findings highlight how the audience experience was impacted by four reflexive dimensions: abstract and minimal aesthetics, everyday materials and textures, the restriction of control, and multiple, disembodied points of view. We use our findings to discuss how these dimensions can inform the design of VR storytelling experiences that provoke self and social reflection.

キーワード
Alienation
Cinematic VR
Distancing Effect
Estrangement
Immersive Storytelling
Reflexivity
Virtual Reality
著者
Sojung Bahng
Monash University, Melbourne, Australia
Ryan M. Kelly
The University of Melbourne, Melbourne, Australia
Jon McCormack
Monash University, Melbourne, Australia
DOI

10.1145/3313831.3376582

論文URL

https://doi.org/10.1145/3313831.3376582

動画
Mechanisms of Moral Responsibility: Rethinking Technologies for Domestic Violence Prevention Work
要旨

This paper provides a critical examination of how digital systems within a charitable organisation in the North of England are being used to both support and challenge male perpetrators of domestic violence. While there exists a range of digital tools to support the victim-survivors of domestic violence, no tools are available to challenge the abusive and harmful behaviours of perpetrators. Through this work, we uncovered the compelling moral responsibilities intrinsic within interactions with technological systems between perpetrators and support workers. As such, we highlight four spaces of negotiation concerning a person's responsibility in changing their abusive behaviour, which we have coined as mechanisms to represent their fundamental and interconnected nature. These mechanisms include self-awareness, acknowledging the extent of harms, providing peer support and respecting authorities. These insights are the basis for offering some practical considerations for HCI scholars, policymakers and intervention designers in their work with perpetrators of violence.

キーワード
Domestic Violence
Moral Responsibility
Third Sector
Civic Technology
Violence Prevention
Social Care
著者
Rosanna Bellini
Newcastle University, Newcastle upon Tyne, United Kingdom
Simon Forrest
Newcastle University, Newcastle upon Tyne, United Kingdom
Nicole Westmarland
Durham University, Durham, United Kingdom
Jan David Smeddinck
Newcastle University, Newcastle upon Tyne, United Kingdom
DOI

10.1145/3313831.3376693

論文URL

https://doi.org/10.1145/3313831.3376693

ReFind: Design, Lived Experience and Ongoingness in Bereavement
要旨

We describe the design and use of ReFind, a handheld artefact made for people who are bereaved and are ready to re-explore their relationship to the deceased person. ReFind was made within a project seeking to develop new ways to curate and create digital media to support ongoingness – an active, dynamic component of continuing bonds. We draw on bereavement theory and care championing practices that enable a continued sense of connection between someone bereaved and a person who has died. We present the design development of ReFind and the lived experience of the piece by the first author. We discuss our wider methodology which includes autobiographical design and reflections on if and how the piece supported ongoing connections, the challenges faced, and insights gained.

受賞
Best Paper
キーワード
Design
continuing bonds
ongoingness
death
grief
bereavement
physical/digital
lived experience
autobiographical
autoethnography
digital images
photographs
relational selves
著者
Jayne Wallace
Northumbria University, Newcastle upon Tyne, United Kingdom
Kyle Montague
Newcastle University, Newcastle upon Tyne, United Kingdom
Trevor Duncan
Northumbria University, Newcastle upon Tyne, United Kingdom
Luís P. Carvalho
Newcastle University, Newcastle upon Tyne, United Kingdom
Nantia Koulidou
Northumbria University, Newcastle Upon Tyne, United Kingdom
Jamie Mahoney
Northumbria University, Newcastle upon Tyne, United Kingdom
Kellie Morrissey
University of Limerick, Limerick, Ireland
Claire Craig
Sheffield Hallam University, Sheffield, United Kingdom
Linnea Iris Groot
Newcastle University, Newcastle upon Tyne, United Kingdom
Shaun Lawson
Northumbria University, Newcastle upon Tyne, United Kingdom
Patrick Olivier
Monash University, Melbourne, Australia
Julie Trueman
Northumbria University, Newcastle upon Tyne, United Kingdom
Helen Fisher
Sheffield Hallam University, Sheffield, United Kingdom
DOI

10.1145/3313831.3376531

論文URL

https://doi.org/10.1145/3313831.3376531

動画