Communities & support

Paper session

会議の名前
CHI 2020
Preparing for the Unexpected: Community Framework for Social Media Use and Social Support by Trail Thru-Hikers
要旨

A months-long hike of the Appalachian Trail often involve long-term preparation and life-altering decisions. Would-be hikers leverage institutional knowledge from literature and online forums to physically and mentally prepare for such an arduous hike. Their use of social platforms provide useful insights on motivations for undertaking the thru-hike, how they deal with unexpected conditions on the trail and understand choices made in conditions of scarcity. By analyzing over 100,000 Reddit posts and comments in r/AppalachianTrail and applying a Sense of Community theory, we sought to understand hikers' identity as community members, how their emotional and practical needs are met, and how they evolve. We found that the role and language of thru-hikers change as they progress from pre-hike, on-hike, and post-hike stages, from a questioner early on, to an expert post-hike. We conclude with design recommendations to support offline communities online.

キーワード
Rural Computing
Trail Community
Long-Distance Hiking
Thru-Hike
Information Seeking
Appalachian Trail
著者
Lindah Kotut
Virginia Polytechnic Institute and State University, Blacksburg, VA, USA
Michael Horning
Virginia Polytechnic Institute and State University, Blacksburg, VA, USA
Timothy L. Stelter
Virginia Polytechnic Institute and State University, Blacksburg, VA, USA
D. Scott McCrickard
Virginia Polytechnic Institute and State University, Blacksburg, VA, USA
DOI

10.1145/3313831.3376391

論文URL

https://doi.org/10.1145/3313831.3376391

Clash of Times: Respectful Technology Space for Integrating Community Stories in Intangible Exhibits
要旨

Emerging research in Human Computer Interaction (HCI) has considered the use of technology to preserve Intangible Cultural Heritage (ICH) while wrestling with the dilemma of local participation in the face of post-colonialism. There remains a need to understand how ICH is portrayed by museums and texts, how communities regard these representations, and how technology would affect preservation. We conducted a study in the North Rift region of Kenya to understand how ICH is preserved and disseminated by the museum in comparison with the community. The findings describe a respectful technology space where community needs and museum needs can co-exist. We also articulate social challenges that should be considered by designers when recommending or designing technological solutions. This paper concludes by recommending ways for researchers to smoothly integrate technology with ICH through community participation and an awareness of the respectful space.

キーワード
Intangible Cultural Heritage
Post-colonial Computing
HCI4D
Indigenous Knowledge
Respectful Technology
著者
Lindah Kotut
Virginia Polytechnic Institute and State University, Blacksburg, VA, USA
Neelma Bhatti
Virginia Polytechnic Institute and State University, Blacksburg, VA, USA
Morva Saaty
Virginia Polytechnic Institute and State University, Blacksburg, VA, USA
Derek Haqq
Virginia Polytechnic Institute and State University, Blacksburg, VA, USA
Timothy L. Stelter
Virginia Polytechnic Institute and State University, Blacksburg, VA, USA
D. Scott McCrickard
Virginia Polytechnic Institute and State University, Blacksburg, VA, USA
DOI

10.1145/3313831.3376354

論文URL

https://doi.org/10.1145/3313831.3376354

Opportunities for Enhancing Access and Efficacy of Peer Sponsorship in Substance Use Disorder Recovery
要旨

Substance use disorders (SUDs) are characterized by an inability to decrease a substance use (e.g., alcohol or opioids) despite negative repercussions. SUDs are clinically diagnosable, hazardous, and considered a public health issue. Sponsorship, a specialized type of peer mentorship, is vital in the recovery process and originates from 12-step fellowship programs such as Alcoholics Anonymous (AA) and Narcotics Anonymous (NA). To investigate sponsorship relationship practices and to identify design opportunities for digitally-mediated peer support, we conducted 27 in-depth interviews with members of AA and NA. We identified five key sponsorship relationship practices relevant for designing social computing tools to support sponsorship and recovery: 1) assessing dyadic compatibility, 2) managing sponsorship with or without technology, 3) establishing boundaries, 4) building a peer support network, and 5) managing anonymity. We identify social computing and digitally-mediated design opportunities and implications.

キーワード
Substance use disorders
addiction
recovery
12-step fellowships
technology for substance use
peer health support
著者
Jeremy Heyer
Indiana University–Purdue University Indianapolis, Indianapolis, IN, USA
Zachary Schmitt
University of Minnesota, Minneapolis, MN, USA
Lynn Dombrowski
Indiana University–Purdue University Indianapolis, Indianapolis, IN, USA
Svetlana Yarosh
University of Minnesota, Minneapolis, MN, USA
DOI

10.1145/3313831.3376241

論文URL

https://doi.org/10.1145/3313831.3376241

OScH in the Wild: Dissemination of Open Science Hardware and Implications for HCI
要旨

Open Science Hardware (OScH) refers to open-source alternatives for proprietary scientific equipment. While the OScH movement aims to reduce barriers for scientific experimentation both in and beyond professional labs, disseminating OScH for widespread adoption proves to be challenging in practice. To this end, we examined real-world practices related to the dissemination of OScH through a two-part study. First, we developed an open science hardware, a DIY incubator, and disseminated it through the Instructables website and maker workshops. In parallel, we interviewed eight open science hardware practitioners from different parts of the world. Insights from interviews together with our own self-reflections revealed how different OScH dissemination modalities serve unique purposes. Our findings also reveal several challenges for widespread adoption of OScH and the importance of collaborations between OScH developers. We conclude by discussing the opportunities for HCI to lower barriers for customization, support internationalization of OScH, and scaffold proactive distributed collaborations between developers and users.

キーワード
Open Science Hardware
DIY
Maker Movement
著者
Piyum Fernando
Arizona State University, Tempe, AZ, USA
Stacey Kuznetsov
Arizona State University, Tempe, AZ, USA
DOI

10.1145/3313831.3376659

論文URL

https://doi.org/10.1145/3313831.3376659

Crafting, Communality, and Computing: Building on Existing Strengths To Support a Vulnerable Population
要旨

In Nepal, sex-trafficking survivors and the organizations that support them have limited resources to assist the survivors in their on-going journey towards reintegration. We take an asset-based approach wherein we identify and build on the strengths possessed by such groups. In this work, we present reflections from introducing a voice-annotated web application to a group of survivors. The web application tapped into and built upon two elements of pre-existing strengths possessed by the survivors — the social bond between them and knowledge of crafting as taught to them by the organization. Our findings provide insight into the array of factors influencing how the survivors act in relation to one another as they created novel use practices and adapted the technology. Experience with the application seemed to open knowledge of computing as a potential source of strength. Finally, we articulate three design desiderata that could help promote communal spaces: make activity perceptible to the group, create appropriable steps, and build in fun choices.

キーワード
communal space
asset-based
sensitive setting
HCI4D
global south
ICTD
著者
Aakash Gautam
Virginia Polytechnic Institute and State University, Blacksburg, VA, USA
Deborah Tatar
Virginia Polytechnic Institute and State University, Blacksburg, VA, USA
Steve Harrison
Virginia Polytechnic Institute and State University, Blacksburg, VA, USA
DOI

10.1145/3313831.3376647

論文URL

https://doi.org/10.1145/3313831.3376647