Beyond Community Notes: A Framework for Understanding and Building Crowdsourced Context Systems for Social Media

要旨

Social media platforms are increasingly adopting features that display crowdsourced context alongside posts, a technique pioneered by X's Community Notes. These systems---which we term \textit{Crowdsourced Context Systems} (CCS)---have the potential to reshape the information ecosystem as major platforms embrace them as alternatives to professional fact-checking. To understand the features and implications of these systems, we conduct a systematic literature review of existing CCS research (n=56) and analyze real-world CCS implementations. Based on our analysis, we develop a framework with two components. First, we present a theoretical model to conceptualize and define CCS. Second, we identify a design space encompassing six aspects: participation, inputs, curation, presentation, platform treatment, and transparency. We also surface normative implications of different CCS design and implementation choices. Our work integrates theoretical, design, and ethical perspectives to establish a foundation for future human-centered research on Crowdsourced Context Systems.

著者
Travis Lloyd
Cornell University, New York, New York, United States
Tung Nguyen
Cornell University, New York City, New York, United States
Karen Levy
Cornell University, Ithaca, New York, United States
Mor Naaman
Cornell Tech, New York, New York, United States

会議: CHI 2026

ACM CHI Conference on Human Factors in Computing Systems

セッション: Community Governance and Moderation

P1 - Room 114
7 件の発表
2026-04-17 18:00:00
2026-04-17 19:30:00