Words to Describe What I’m Feeling: Exploring the Potential of AI Agents for High Subjectivity Decisions in Advance Care Planning

要旨

Loss of decisional capacity, coupled with the increasing absence of reliable human proxies, raises urgent questions about how individuals' values can be represented in Advance Care Planning (ACP). To probe this fraught design space of high-risk, high-subjectivity decision support, we built an experience prototype (\acpagent{}) and asked 15 participants in 4 workshops to train it to be their personal ACP proxy. We analysed their coping strategies and feature requests and mapped the results onto axes of agent autonomy and human control. Our findings show a surprising 86.7\% agreement with \acpagent{}, arguing for a potential new role of AI in ACP where agents act as personal advocates for individuals, building mutual intelligibility over time. We propose that the key areas of future risk that must be addressed are the moderation of users' expectations and designing accountability and oversight over agent deployment and cutoffs.

受賞
Honorable Mention
著者
Kellie Yu Hui Sim
Singapore University of Technology and Design, Singapore, Singapore
Pin Sym Foong
National University of Singapore, Singapore, Singapore
Chenyu Zhao
Singapore University of Technology and Design, Singapore, Singapore
Melanie Yi Ning,. Quek
National University of Singapore, Singapore, Singapore
Swarangi Subodh Mehta
Singapore University of Technology and Design, Singapore, Singapore, Singapore
Kenny Tsu Wei Choo
Singapore University of Technology and Design, Singapore, Singapore

会議: CHI 2026

ACM CHI Conference on Human Factors in Computing Systems

セッション: Stress Management and Emotional Regulation

P1 - Room 124
7 件の発表
2026-04-16 20:15:00
2026-04-16 21:45:00