Educational technology (EdTech) solutions have shown promise for disseminating educational opportunities to last-mile learners, particularly in the Global South. Low-infrastructure EdTech as a digital learning resource is especially critical to understand in remote contexts where educational opportunities and resources are limited. Our work investigated insights from 81 learners who engaged with a remote course that provided engineering education through radios and mobile phones in rural Uganda. Findings revealed that the course facilitated goal-driven and practical motivations in safe, adaptable environments. Our work goes beyond the idea that low-infrastructure EdTech can easily facilitate learning, highlighting diverse learner experiences navigating radio and phone use and presenting novel findings on community skepticism towards the course. Our research extends the EdTech and HCI literature by bringing light to the underrepresented voices of last-mile learners, sharing their insights on interacting with low-infrastructure EdTech, and how these insights can guide the design of contextually aligned EdTech.
ACM CHI Conference on Human Factors in Computing Systems