Dynamic Compensation Can Enhance User Engagement by Triggering Sensitivity to Financial Losses in Crowd-sourced Studies

要旨

Participation in crowd-sourced user studies is often driven by monetary incentives. However, standard payment schemes that reward completion unless responses are of poor quality may not invoke sufficient accountability. By compromising user engagement, a lack of accountability can affect data quality and the study's ecological validity. Here, we investigate alternative compensation strategies that manipulate payment framing and evaluate their impact on engagement through task effort, outcomes, and perception. We compared a standard scheme with implicit rejection risk to a reinforced accountability condition with explicit performance-linked deductions, and two dynamic conditions that unexpectedly switched strategies. In a study with 106 Prolific participants on an image captioning task, we found that only shifting from implicit risk to reinforced accountability significantly increased engagement, likely due to loss aversion after participants had already invested time. The reverse shift decreased effort as observed in the standard group. Our results highlight the importance of carefully designing compensation schemes.

受賞
Honorable Mention
著者
Catalina Gomez
Johns Hopkins University, Baltimore, Maryland, United States
Mung Yao Jia
Johns Hopkins University, Baltimore City, Maryland, United States
Sue Min Cho
Johns Hopkins University, Baltimore, Maryland, United States
Chien-Ming Huang
Johns Hopkins University, Baltimore, Maryland, United States
Mathias Unberath
Johns Hopkins University, Baltimore, Maryland, United States

会議: CHI 2026

ACM CHI Conference on Human Factors in Computing Systems

セッション: Methodological Foundations

P1 - Room 116
7 件の発表
2026-04-16 18:00:00
2026-04-16 19:30:00