The experience of leaving North Korea and navigating life as an undocumented person in China presents significant challenges for those seeking refuge in South Korea. This paper presents findings from an eight-month longitudinal ethnographic study with five newly arrived North Korean defector women in their first year in South Korea. We closely examine how digital technologies are intertwined with their everyday adaptation: how newcomers engage with digital systems, what frictions emerge, and how past experiences of living invisibly shape these interactions. This study contributes to the HCI community by (1) offering an empirically grounded, underrepresented account of early-stage digital resettlement among North Korean defectors; (2) conceptualizing first-time digital identity as a site of acute vulnerability shaped by past experiences and long histories of marginalization; and (3) proposing temporal, context-sensitive, self-reliance–oriented approaches to digital adaptation that supports vulnerable newcomers’ sociotechnical transition into a new society.
ACM CHI Conference on Human Factors in Computing Systems