Silent automation failures, where a system fails to detect a hazard without warning, pose a critical safety challenge for partially automated vehicles. While research has mostly focused on takeover requests, how to support a driver in silent failure remains underexplored. We conducted a multi-modal driving simulator study with 48 participants to investigate how different Prospective Situation Awareness Enhancement (PSAE) interfaces, delivered via augmented reality head-up display, affect takeover performance. By integrating behavioral, subjective psychological, and physiological data, our analysis suggests that situational awareness (SA) serves as an important moderating factor through which PSAE interfaces improve takeover performance. Further, we found that providing perceptual cues was most effective in enhancing SA, while communicating system intent was superior for building trust. Finally, we identified a potential correlate of SA in the neuroactivity. Overall, this paper contributes to understanding how transparency-oriented interfaces may support drivers and provides design insights into HMI design for silent failures.
ACM CHI Conference on Human Factors in Computing Systems