"Shall We Dig Deeper?": Designing and Evaluating Strategies for LLM Agents to Advance Knowledge Co-Construction in Asynchronous Online Discussions

要旨

Asynchronous online discussions enable diverse participants to co-construct knowledge beyond individual contributions. This process ideally evolves through sequential phases, from superficial information exchange to deeper synthesis. However, many discussions stagnate in the early stages. Existing AI interventions typically target isolated phases, lacking mechanisms to progressively advance knowledge co-construction, and the impacts of different intervention styles in this context remain unclear and warrant investigation. To address these gaps, we conducted a design workshop to explore AI intervention strategies (task-oriented and/or relationship-oriented) throughout the knowledge co-construction process, and implemented them in an LLM-powered agent capable of facilitating progression while consolidating foundations at each phase. A within-subject study (N=60) involving five consecutive asynchronous discussions showed that the agent consistently promoted deeper knowledge progression, with different styles exerting distinct effects on both content and experience. These findings provide actionable guidance for designing adaptive AI agents that sustain more constructive online discussions.

著者
Yuanhao Zhang
Hong Kong University of Science and Technology, Hong Kong, China
Wenbo Li
North Carolina State University, Raleigh, North Carolina, United States
Xiaoyu Wang
The Hong Kong University of Science and Technology, Hong Kong, Hong Kong
Kangyu Yuan
Hong Kong University of Science and Technology, Hong Kong, China
Shuai Ma
Institute of Software, Chinese Academy of Sciences, Beijing, China
Xiaojuan Ma
Hong Kong University of Science and Technology, Hong Kong, Hong Kong

会議: CHI 2026

ACM CHI Conference on Human Factors in Computing Systems

セッション: Discussions

P1 - Room 114
7 件の発表
2026-04-15 18:00:00
2026-04-15 19:30:00