“I Felt Bad After We Ignored Her”: Understanding How Interface-Driven Social Prominence Shapes Group Discussions with GenAI

要旨

Recent advancements in the conversational and social capabilities of generative AI (GenAI) have sparked interest in its role as an agent capable of actively participating in human-AI group discussions. Despite this momentum, we don’t fully understand how GenAI shapes conversational dynamics or how the interface design impacts its influence on the group. In this paper, we introduce interface-driven social prominence as a design lens for collaborative GenAI systems. We then present a GenAI-based conversational agent that can actively engage in spoken dialogue during video calls and design three distinct collaboration modes that vary the social prominence of the agent by manipulating its presence in the shared space and the degree of control users have over its participation. A mixed-methods within-subjects study, in which 18 dyads engaged in realistic discussions with a GenAI agent, offers empirical insights into how communication patterns and the collective negotiation of GenAI's influence shift based on how it is embedded into the collaborative experience. Based on these findings, we outline design implications for supporting the coordination and critical engagement required in human-AI groups.

著者
Janet G. Johnson
University of Michigan, Ann Arbor, Ann Arbor, Michigan, United States
Ruijie Sophia Huang
University of Michigan, Ann Arbor, Michigan, United States
Khoa Nguyen
University of Michigan, Ann Arbor, Michigan, United States
Ji Young Nam
University of Michigan, Ann Arbor, Michigan, United States
Michael Nebeling
University of Michigan, Ann Arbor, Michigan, United States

会議: CHI 2026

ACM CHI Conference on Human Factors in Computing Systems

セッション: Discussions

P1 - Room 114
7 件の発表
2026-04-15 18:00:00
2026-04-15 19:30:00