As civic data typically involves multiple stakeholders and institutions, data work often happens across seamful spaces. We use seams as an analytical lens to examine data production in a civic data project mapping extreme heat islands to promote environmental and climate justice. Our analysis calls attention to the work of aligning multiple infrastructures as well as the temporal and political qualities of seamful arrangements. Throughout our participation in planning and executing this civic data project, our attention was consistently called to the seams during moments of breakdown. Examining the conditions of these misalignments, we argue that seams decay as underlying infrastructures shift over time through product development, personnel turnover, and institutional change. Further analyzing the responses and maintenance work needed to sustain or re-create alignment reveals how power dynamics are reinforced or asserted at the seams. Civic design interventions must attend to these temporal and political aspects of seamful spaces when working in collaboration with other city stakeholders.
ACM CHI Conference on Human Factors in Computing Systems