Subsidiarity is a principle of social organization that promotes human dignity and resists over-centralization by balancing personal autonomy with intervention from higher authorities only when necessary. Thus it is a relevant, but not previously explored, critical lens for discerning the tradeoffs between complete user control of software and surrendering control to “big tech” for convenience, as is common in surveillance capitalism. Our study explores data privacy through the lens of subsidiarity: we employ a multi-method approach of data flow monitoring and user interviews to determine the level of control different everyday technologies currently operate at, and the level of control everyday computer users think is necessary. We found that chat platforms like Slack and Discord violate subsidiarity the most. Our work provides insight into when users are willing to surrender privacy for convenience and demonstrates how subsidiarity can inform designs that promote human flourishing.
ACM CHI Conference on Human Factors in Computing Systems