Information access is one of the most significant challenges faced by d/Deaf signers due to a lack of sign language information. As machine-driven solutions face challenges, we seek to understand how d/Deaf communities can create, share, and support the growth of sign language content. Based on interviews with 12 d/Deaf people in China, we found that d/Deaf videos, i.e., sign language videos created by and for d/Deaf people, can be crucial information sources and educational materials. Combining a content analysis of 360 d/Deaf videos, we reveal how d/Deaf communities co-create information accessibility through collaboration in online content creation. We uncover two major challenges that creators encounter, i.e., difficulties in translation and inconsistent content qualities. We propose potential opportunities and future research directions to support d/Deaf people's needs for sign language information through collaboration within d/Deaf communities.
https://doi.org/10.1145/3544548.3581286
The ACM CHI Conference on Human Factors in Computing Systems (https://chi2023.acm.org/)