Infrastructuring Care: How Trans and Non-Binary People Meet Health and Well-Being Needs through Technology

要旨

We present a cross-cultural diary study with 64 transgender (trans) and non-binary adults in Mexico, the U.S., and India, to understand experiences keeping track of and managing aspects of personal health and well-being. Based on a reflexive thematic analysis of diary data, we highlight sociotechnical interactions that shape how trans and non-binary people track and manage aspects of their health and well-being. Specifically, we surface the ways in which trans and non-binary people infrastructure forms of care, by assembling together elements of informal social ecologies, formalized knowledge sources, and self-reflective media. We examine the forms of precarity that interact with care infrastructure and shape management of health and well-being, including management of gender identity transitions. We discuss the ways in which our findings extend knowledge at the intersection of technology and marginalized health needs, and conclude by arguing for the importance of a research agenda to move toward TGNB-inclusive design.

受賞
Best Paper
著者
Lauren Wilcox
Google, Mountain View, California, United States
Renee Shelby
Google, San Francisco, California, United States
Rajesh Veeraraghavan
Georgetown University, Washington DC, District of Columbia, United States
Oliver L.. Haimson
University of Michigan, Ann Arbor, Michigan, United States
Gabriela Cruz. Erickson
Google , San Francisco , California, United States
Michael Turken
Google, Palo Alto, California, United States
Rebecca Gulotta
Google, New York, New York, United States
論文URL

https://doi.org/10.1145/3544548.3581040

動画

会議: CHI 2023

The ACM CHI Conference on Human Factors in Computing Systems (https://chi2023.acm.org/)

セッション: Mental Health and Care Work

Room Y05+Y06
6 件の発表
2023-04-27 01:35:00
2023-04-27 03:00:00