SwitchTube: A Proof-of-Concept System Introducing "Adaptable Commitment Interfaces" as a Tool for Digital Wellbeing

Abstract

YouTube has many features, such as homepage recommendations, that encourage users to explore its vast library of videos. However, when users visit YouTube with a specific intention, e.g., learning how to program in Python, these features to encourage exploration are often distracting. Prior work has innovated 'commitment interfaces' that restrict social media but finds that they often indiscriminately block needed content. In this paper, we describe the design, development, and evaluation of an 'adaptable commitment interface,' the SwitchTube mobile app, in which users can toggle between two interfaces when watching YouTube videos: Focus Mode (search-first) and Explore Mode (recommendations-first). In a three-week field deployment with 46 US participants, we evaluate how the ability to switch between interfaces affects user experience, finding that it provides users with a greater sense of agency, satisfaction, and goal alignment. We conclude with design implications for how adaptable commitment interfaces can support digital wellbeing.

Award
Honorable Mention
Authors
Kai Lukoff
Santa Clara University, Santa Clara, California, United States
Ulrik Lyngs
University of Oxford, Oxford, -, United Kingdom
Karina Shirokova
University of Washington, Seattle, Washington, United States
Raveena Rao
University of Washington , Seattle , Washington, United States
Larry Tian
University of Washington, Seattle, Washington, United States
Himanshu Zade
University of Washington, Seattle, Washington, United States
Sean A.. Munson
University of Washington, Seattle, Washington, United States
Alexis Hiniker
University of Washington, Seattle, Washington, United States
Paper URL

https://doi.org/10.1145/3544548.3580703

Video

Conference: CHI 2023

The ACM CHI Conference on Human Factors in Computing Systems (https://chi2023.acm.org/)

Session: Digital Wellbeing

Hall G2
6 items in this session
2023-04-26 11:10:00
2023-04-26 12:35:00