Jiho Kim
University of Wisconsin-Madison, Madison, Wisconsin, United States
Data visualizations can be complex or involve numerous data points, making them impractical to navigate using screen readers alone. Question answering (QA) systems have the potential to support visualization interpretation and exploration without overwhelming blind and low vision (BLV) users. To investigate if and how QA systems can help BLV users in working with visualizations, we conducted a Wizard of Oz study with 24 BLV people where participants freely posed queries about four visualizations. We collected 979 queries and mapped them to popular analytic task taxonomies. We found that retrieving value and finding extremum were the most common tasks, participants often made complex queries and used visual references, and the data topic notably influenced the queries. We compile a list of design considerations for accessible chart QA systems and make our question corpus publicly available to guide future research and development.
https://doi.org/10.1145/3544548.3581532
The ACM CHI Conference on Human Factors in Computing Systems (https://chi2023.acm.org/)