Towards Accessible Remote Work: Understanding Work-from-Home Practices of Neurodivergent Professionals

要旨

Working from home has become a mainstream work practice in many organizations during the COVID-19 pandemic. While remote work has received much scholarly and public attention over the years, we still know little about how people with disabilities engage in remote work from their homes and what access means in this context. To understand and rethink accessibility in remote work, the present paper studies work-from-home practices of neurodivergent professionals who have Autism Spectrum Disorder, Attention Deficit Hyperactivity Disorder, learning disabilities (e.g., dyslexia) and psychosocial disabilities (e.g., anxiety, depression). We report on interviews with 36 neurodivergent professionals who are working from home during the pandemic. Our findings reveal that while working from home, neurodivergent professionals create accessible physical and digital workspaces, negotiate accessible communication practices, and reconcile tensions between productivity and wellbeing. Our analysis reconsiders what access means in remote work for neurodivergent professionals and offers practical insights for inclusive work practices and accessibility improvements in remote collaboration tools.

受賞
Best Paper
著者
Maitraye Das
Northwestern University, Evanston, Illinois, United States
John Tang
Microsoft, Mountain View, California, United States
Kathryn E.. Ringland
University of California, Santa Cruz, Santa Cruz, California, United States
Anne Marie Piper
University of California, Irvine, Irvine, California, United States
論文URL

https://doi.org/10.1145/3449282

動画

会議: CSCW2021

The 24th ACM Conference on Computer-Supported Cooperative Work and Social Computing

セッション: Accessibility and Assistive Technologies

Papers Room E
8 件の発表
2021-10-27 20:30:00
2021-10-27 22:00:00