Challenges and Opportunities for the Design of Inclusive Social Media Experiences with LGBT+ Older Adults

要旨

Social isolation is a common experience for LGBT+ older adults (OAs) that is often compounded by prejudices of age, sexuality, or gender identity. Little research has explored the specific social needs and barriers that LGBT+ OAs face, particularly in online spaces. To address this gap, we conducted interviews with 10 LGBT+ OAs and an inclusive housing service provider. Our research highlights the importance of LGBT+ community engagement and digitally-supported social networks' role for LGBT+ OAs. We identify challenges such as managing online identity, navigating LGBT+ social media apps and websites, as well as digital disconnectedness challenges among those with lower digital literacy. Recommendations include improving social platforms allowing LGBT+ OAs to manage selective identity characteristics, promoting genuineness and trust in LGBT+ platforms by employing tiered blocking and interest-driven connections, and non-digital outreach strategies for collaborations between LGBT+ organizations and senior centers to engage hidden and isolated LGBT+ OAs.

著者
Wenqi Zhu
University College London, London, United Kingdom
Ewan Soubutts
University College London, London, United Kingdom
Julia Wernersbach
University College London, London, United Kingdom
Aneesha Singh
University College London, London, United Kingdom
DOI

10.1145/3706598.3714397

論文URL

https://dl.acm.org/doi/10.1145/3706598.3714397

動画

会議: CHI 2025

The ACM CHI Conference on Human Factors in Computing Systems (https://chi2025.acm.org/)

セッション: Technology for People

G416+G417
6 件の発表
2025-04-29 01:20:00
2025-04-29 02:50:00
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