Firefighting with Drone Assistance: User Needs and Design Considerations for Thailand

要旨

Drones are increasingly being deployed to assist firefighting crews in their missions, with the technology being chosen based on availability, rather than aligned with their specific needs. This phenomenon is exacerbated in the Global South, where infrastructure is scarce and where specific processes and user needs have to be adequately mapped to successfully introduce new technologies. We conducted semi-structured interviews with firefighting professionals (N=15) from Thailand, covering their prior experience with drones, challenges they encounter in their job, and how they envision this technology could better support them in the future. Our findings describe users’ technological needs and their expectations in terms of interaction and collaboration with drones. We identified specific challenges in Thailand that hinder the deployment of drone technology, including mismatches in technical and financial decisions. Furthermore, participants advocated for sharing physical systems between fire departments. We conclude with design considerations for drones in resource-limited firefighting contexts.

著者
Chandhawat BOONYARD
Fédération ENAC ISAE-SUPAERO ONERA, Université de Toulouse, Toulouse, France
Christophe Jouffrais
CNRS, Singapore, Singapore
Jessica R.. Cauchard
Ben Gurion University of the Negev, Be'er Sheva, Israel
Anke M.. Brock
Fédération ENAC ISAE-SUPAERO ONERA, Université de Toulouse, Toulouse, France
DOI

10.1145/3706598.3714172

論文URL

https://dl.acm.org/doi/10.1145/3706598.3714172

動画

会議: CHI 2025

The ACM CHI Conference on Human Factors in Computing Systems (https://chi2025.acm.org/)

セッション: Expressive Machines

Annex Hall F206
7 件の発表
2025-04-29 01:20:00
2025-04-29 02:50:00
日本語まとめ
読み込み中…