Breaking the Familiarity Bias: Employing Virtual Reality Environments to Enhance Team Formation and Inclusion

要旨

Team closeness provides the foundations of trust and communication, contributing to teams' success and viability. However, newcomers often struggle to be included in a team since incumbents tend to interact more with other existing members. Previous research suggests that online communication technologies can help team inclusion by mitigating members' perceived differences. In this study, we test how virtual reality (VR) can promote team closeness when forming teams. We conducted a between-subject experiment with teams working in-person and VR, where two members interacted first, and then a third member was added later to conduct a hidden-profile task. Participants evaluated how close they felt with their teammates after the task was completed. Our results show that VR newcomers felt closer to the incumbents than in-person newcomers. However, incumbents' closeness to newcomers did not vary across conditions. We discuss the implications of these findings and offer suggestions for how VR can promote inclusion.

著者
Mariana Fernandez-Espinosa
University of Notre Dame, Notre Dame, Indiana, United States
Kara Clouse
University of Notre Dame, Notre Dame, Indiana, United States
Dylan Sellars
University of Notre Dame, Notre Dame, Indiana, United States
Danny Tong
University of Notre Dame, Notre Dame, Indiana, United States
Michael Bsales
University of Notre Dame, Notre Dame, Indiana, United States
Sophonie Alcindor
University of Notre Dame, Notre Dame, Indiana, United States
Timothy D. Hubbard
University of Notre Dame, Notre Dame, Indiana, United States
Michael Villano
University of Notre Dame, Notre Dame, Indiana, United States
Diego Gómez-Zará
University of Notre Dame, Notre Dame, Indiana, United States
DOI

10.1145/3706598.3714127

論文URL

https://dl.acm.org/doi/10.1145/3706598.3714127

動画

会議: CHI 2025

The ACM CHI Conference on Human Factors in Computing Systems (https://chi2025.acm.org/)

セッション: VR Experiences

G418+G419
6 件の発表
2025-04-30 18:00:00
2025-04-30 19:30:00
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