Hidden Opportunities for Elder Living: Understanding Shared Technology Troubles and Benefits for Older Adults in the UK Cost of Living Crisis

要旨

The uptake of digital technology by older adults and service-providers has been partly driven by the pandemic but more recently by the erosion of in-person services because of increasing austerity and a harsher global economic climate. Against the backdrop of the UK’s cost of living crisis, we examine technology used frequently within five older adults’ households. Through two rounds of in- terviews and participant diaries, we show benefits and struggles of participants’ costly technology use, reflecting on what ‘cost of living’ means when technology designed to simplify older peoples lives, encounters problems. For HCI practitioners, we provide evi- dence of how personal smart devices can be better tailored to help older adults support themselves both economically and practically, during the cost of living crisis. We propose avenues for future re- search and design that better support indirect costs and reflect on how personal devices can be made self-sustaining, integrated and repairable.

著者
Ewan Soubutts
University College London, London, United Kingdom
Aneesha Singh
University College London, London, United Kingdom
Alice Ashcroft
Lancaster University, Lancaster, Lancashire, United Kingdom
Bran Knowles
Lancaster University, Lancaster, Lancashire, United Kingdom
Julia McDowell
Lancaster University, Lancaster, United Kingdom
Judith Tsouvalis
Lancaster University, Lancaster, Lancashire, United Kingdom
Jasmine Fledderjohann
Lancaster University, Lancaster, United Kingdom
Caroline Swarbrick
Lancaster University, Lancaster, Lancashire, United Kingdom
Richard Harper
Lancaster University, Lancaster, United Kingdom
Yvonne Rogers
University College London, London, United Kingdom
DOI

10.1145/3706598.3714012

論文URL

https://dl.acm.org/doi/10.1145/3706598.3714012

動画

会議: CHI 2025

The ACM CHI Conference on Human Factors in Computing Systems (https://chi2025.acm.org/)

セッション: Lifetime Digital Health

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7 件の発表
2025-04-28 20:10:00
2025-04-28 21:40:00
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