Community Fact-Checks Trigger Moral Outrage in Replies to Misleading Posts on Social Media

要旨

Displaying community fact-checks is a promising approach to reduce engagement with misinformation on social media. However, how users respond to misleading content emotionally after community fact-checks are displayed on posts is unclear. Here, we employ quasi-experimental methods to causally analyze changes in sentiments and (moral) emotions in replies to misleading posts following the display of community fact-checks. Our evaluation is based on a large-scale panel dataset comprising N=2,225,260 replies across 1841 source posts from X's Community Notes platform. We find that informing users about falsehoods through community fact-checks significantly increases negativity (by 7.3%), anger (by 13.2%), disgust (by 4.7%), and moral outrage (by 16.0%) in the corresponding replies. These results indicate that users perceive spreading misinformation as a violation of social norms and that those who spread misinformation should expect negative reactions once their content is debunked. We derive important implications for the design of community-based fact-checking systems.

著者
Yuwei Chuai
University of Luxembourg, Esch-sur-Alzette, Luxembourg
Anastasia Sergeeva
University of Luxembourg, Esch-sur-Alzette, Luxembourg
Gabriele Lenzini
SnT - Interdisciplinary Centre for Security, Reliability and Trust, University of Luxembourg, Luxembourg, Luxembourg
Nicolas Pröllochs
JLU Giessen, Giessen, Germany
DOI

10.1145/3706598.3713909

論文URL

https://dl.acm.org/doi/10.1145/3706598.3713909

動画

会議: CHI 2025

The ACM CHI Conference on Human Factors in Computing Systems (https://chi2025.acm.org/)

セッション: Social Media and Online Influence

Annex Hall F203
7 件の発表
2025-04-30 18:00:00
2025-04-30 19:30:00
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