Challenging Futures: Using Chatbots to Reflect on Aging and Dementia

要旨

Intertemporal reflection, flexibly thinking forward and backward in time, is vital for one's future planning. Yet, cultivating intertemporal reflection about encountering difficult futures, e.g., developing a progressive cognitive condition like dementia, can be challenging. We assessed people's attitudes towards dementia following conversing with a chatbot presented as either neurotypical or simulating dementia symptoms. While neither the chatbot’s presentation nor the framing of participants’ future selves impacted attitudes toward dementia, it influenced participants' experiences. When framed as future selves, the chatbot evoked a strong emotional connection, leading to reflection on aging, particularly with the chatbot simulating dementia symptoms. Participants interacting with the chatbot framed as a stranger with simulated symptoms often felt frustrated, especially when they had a task-oriented mindset. Chatbots can be promising tools for prompting reflections on challenging futures, such as dementia, although their effectiveness varies due to the tensions between simulated cognitive decline and expectations for effective communication.

著者
Rucha Khot
Eindhoven University of Technology, Eindhoven, Netherlands
Teis Arets
Eindhoven University of Technology, Eindhoven, Netherlands
Joel Wester
Aalborg University, Aalborg, Denmark
Franziska Burger
University of Ghent, Ghent, Belgium
Niels van Berkel
Aalborg University, Aalborg, Denmark
Rens Brankaert
University of Technology Eindhoven, Eindhoven, Netherlands
Wijnand IJsselsteijn
Technical university of Eindhoven, Eindhoven, Netherlands
Minha Lee
Eindhoven University of Technology, Eindhoven, Netherlands
DOI

10.1145/3706598.3713727

論文URL

https://dl.acm.org/doi/10.1145/3706598.3713727

動画

会議: CHI 2025

The ACM CHI Conference on Human Factors in Computing Systems (https://chi2025.acm.org/)

セッション: Living with Dementia or Visual Impairments

Annex Hall F205
5 件の発表
2025-04-28 20:10:00
2025-04-28 21:40:00
日本語まとめ
読み込み中…