Communication between government agencies and not-for-profits (NFPs) within the local funding sector typically require the writing and submitting of long-form text-based reports. These processes are time and resource intensive and require skill in written communication, placing a significant administrative burden on the small, already under-resourced organisations who interact with programs. NFP's now have the technical literacy to create rich video content, but little is understood about how video could be used instead of, or alongside traditional written reports. We present findings from a novel funding acquittal (final report) process that we designed for a government grant programme to explore the affordances of video from the perspective of the grantee. We discuss the affordances of structured short-form video to overcome the barriers faced by organisations during these reporting processes. We present design considerations for digitally mediated processes that could support the media augmentation of these established workflows.
https://dl.acm.org/doi/10.1145/3706598.3713206
The ACM CHI Conference on Human Factors in Computing Systems (https://chi2025.acm.org/)