Who should set the Standards? Analysing Censored Arabic Content on Facebook during the Palestine-Israel Conflict

要旨

Nascent research on human-computer interaction concerns itself with fairness of content moderation systems. Designing globally applicable content moderation systems requires considering historical, cultural, and socio-technical factors. Inspired by this line of work, we investigate Arab users' perception of Facebook's moderation practices. We collect a set of 448 deleted Arabic posts, and we ask Arab annotators to evaluate these posts based on (a) Facebook Community Standards (FBCS) and (b) their personal opinion. Each post was judged by 10 annotators to account for subjectivity. Our analysis shows a clear gap between the Arabs' understanding of the FBCS and how Facebook implements these standards. The study highlights a need for discussion on the moderation guidelines on social media platforms about who decides the moderation guidelines, how these guidelines are interpreted, and how well they represent the views of marginalised user communities.

著者
Walid Magdy
University of Edinburgh, Edinburgh, United Kingdom
Hamdy Mubarak
Qatar Computing Research Institute, Doha, Doha, Qatar
Joni Salminen
University of Vaasa, Vaasa, Finland
DOI

10.1145/3706598.3713150

論文URL

https://dl.acm.org/doi/10.1145/3706598.3713150

動画

会議: CHI 2025

The ACM CHI Conference on Human Factors in Computing Systems (https://chi2025.acm.org/)

セッション: Content Moderation

Annex Hall F206
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2025-04-28 23:10:00
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