Dramatic Things: Investigating Value Conflicts in Smart Home through Enactment and Co-speculation

要旨

Smart home technologies embed values such as sustainability, comfort, privacy, and security, which can sometimes conflict with one another, considering the complexities of domestic environments. This paper investigates the potential implications of these value conflicts and the corresponding design challenges. Through an enactment session and co-speculations with professional actors, we explored what it means to navigate multiple values simultaneously, live with products that impose their own values, and manage value conflicts both with and among smart products. The findings challenge the seamless and harmonious vision of smart homes conceived by technologists, proposing shifts in the common narrative: from value alignment to value transparency, from service provision to mutual care, and from autonomy to responsiveness. We discuss that acknowledging value conflicts, rather than eliminating them, is an opportunity to gain a deeper understanding of users and home environments and guide the design of smart home technologies.

受賞
Honorable Mention
著者
Nazli Cila
Delft University of Technology, Delft, Netherlands
Maria Luce Lupetti
Politecnico di Torino , Turin, Italy
Luciano Cavalcante Siebert
Delft University of Technology, Delft, Netherlands
Janna van Grunsven
Delft University of Technology, Delft, Netherlands
DOI

10.1145/3706598.3713138

論文URL

https://dl.acm.org/doi/10.1145/3706598.3713138

動画

会議: CHI 2025

The ACM CHI Conference on Human Factors in Computing Systems (https://chi2025.acm.org/)

セッション: Smart Home and Buildings

G402
7 件の発表
2025-04-29 18:00:00
2025-04-29 19:30:00
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