Mediating Intimacy with DearBoard: a Co-Customizable Keyboard for Everyday Messaging

要旨

Co-customizations are collaborative customizations in messaging apps that all conversation members can view and change, e.g. the color of chat bubbles on Facebook Messenger. Co-customizations grant new opportunities for expressing intimacy; however, most apps offer private customizations only. To investigate how people in close relationships integrate co-customizations into their established communication app ecosystems, we built DearBoard: an Android keyboard that allows two people to co-customize its color theme and a toolbar of expression shortcuts (emojis and GIFs). In a 5-week field study with 18 pairs of couples, friends, and relatives, participants expressed their shared interests, history, and knowledge of each other through co-customizations that served as meaningful decorations, interface optimizations, conversation themes, and non-verbal channels for playful, affectionate interactions. The co-ownership of the co-customizations invited participants to negotiate who customizes what and for whom they customize. We discuss how co-customizations mediate intimacy through place-making efforts and suggest design opportunities.

著者
Carla Griggio
The University of Tokyo, Bunkyo, Tokyo, Japan
Arissa J.. Sato
University of Tokyo, Tokyo, Japan
Wendy E.. Mackay
Inria, Paris, France
Koji Yatani
University of Tokyo, Tokyo, Japan
DOI

10.1145/3411764.3445757

論文URL

https://doi.org/10.1145/3411764.3445757

動画

会議: CHI 2021

The ACM CHI Conference on Human Factors in Computing Systems (https://chi2021.acm.org/)

セッション: Affection and Support in a Digital World

[A] Paper Room 08, 2021-05-10 17:00:00~2021-05-10 19:00:00 / [B] Paper Room 08, 2021-05-11 01:00:00~2021-05-11 03:00:00 / [C] Paper Room 08, 2021-05-11 09:00:00~2021-05-11 11:00:00
Paper Room 08
13 件の発表
2021-05-10 17:00:00
2021-05-10 19:00:00
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