Garreth W.. Tigwell
Rochester Institute of Technology, Rochester, New York, United States
Designers of digital content have access to various resources that they use to help them meet disabled people's accessibility needs. Disability simulations are one resource, but often criticized for failing to guide digital designers appropriately, and it is unclear if digital designers are aware of the issues surrounding disability simulations. I surveyed 92 digital designers to understand their perspectives toward disability simulations (both perceived advantages and disadvantages). I then shared work process challenges faced by digital designers and their reasons for using disability simulations with 17 people with vision impairments to facilitate a discussion on this topic. The interviewees discussed ideas that suggest many paths can be explored to connect digital designers and disabled people, in general, to reduce reliance on simulations, and a change is needed within workplace processes, culture, and staffing to further support positive change. There are research opportunities to investigate establishing avenues for connecting digital designers and disabled people in a way that is beneficial to both groups.
https://doi.org/10.1145/3411764.3445620
The ACM CHI Conference on Human Factors in Computing Systems (https://chi2021.acm.org/)