MeetingCoach: An Intelligent Dashboard for Supporting Effective & Inclusive Meetings


Video-conferencing is essential for many companies, but its limitations in conveying social cues can lead to ineffective meetings. We present MeetingCoach, an intelligent post-meeting feedback dashboard that summarizes contextual and behavioral meeting information. Through an exploratory survey (N=120), we identified important signals (e.g., turn taking, sentiment) and used these insights to create a wireframe dashboard. The design was evaluated with in situ participants (N=16) who helped identify the components they would prefer in a post-meeting dashboard. After recording video-conferencing meetings of eight teams over four weeks, we developed an AI system to quantify the meeting features and created personalized dashboards for each participant. Through interviews and surveys (N=23), we found that reviewing the dashboard helped improve attendees' awareness of meeting dynamics, with implications for improved effectiveness and inclusivity. Based on our findings, we provide suggestions for future feedback system designs of video-conferencing meetings.

Samiha Samrose
University of Rochester, Rochester, New York, United States
Daniel McDuff
Microsoft, Seattle, Washington, United States
Robert Sim
Microsoft, Redmond, Washington, United States
Jina Suh
Microsoft Research, Redmond, Washington, United States
Kael Rowan
Microsoft Research, Redmond, Washington, United States
Javier Hernandez
Microsoft Research, Cambridge, Massachusetts, United States
Sean Rintel
Microsoft Research, Cambridge, United Kingdom
Kevin Moynihan
Microsoft Research, Barcelona, Spain
Mary Czerwinski
Microsoft Research, Redmond, Washington, United States




会議: CHI 2021

The ACM CHI Conference on Human Factors in Computing Systems (

セッション: Meetings, Chats, and Speech

[A] Paper Room 15, 2021-05-10 17:00:00~2021-05-10 19:00:00 / [B] Paper Room 15, 2021-05-11 01:00:00~2021-05-11 03:00:00 / [C] Paper Room 15, 2021-05-11 09:00:00~2021-05-11 11:00:00
Paper Room 15
11 件の発表
2021-05-10 17:00:00
2021-05-10 19:00:00