Do Cross-Cultural Differences in Visual Attention Patterns Affect Search Efficiency on Websites?

要旨

Prior work in cross-cultural psychology and neuroscience has shown robust variations in visual attention patterns. People from \hl{East Asian societies,} in which a holistic thinking style predominates, have been found to attend to contextual information in scenes more than Westerners, whose tendency to think analytically expresses itself in greater attention to foreground objects. This paper applies these findings to website design, using an online study to evaluate whether Japanese (N=65) remember more and are faster at finding contextual website information than US Americans (N=84). Our results do not support this hypothesis. Instead, Japanese took overall significantly longer to find information than US participants---a difference that was exacerbated by an increase in website complexity---suggesting that Japanese may be holistically taking in a website before engaging with detailed information. We discuss implications of these findings for website design and cross-cultural research.

受賞
Honorable Mention
著者
Amanda Baughan
University of Washington, Seattle, Washington, United States
Nigini Oliveira
University of Washington, Seattle, Washington, United States
Tal August
University of Washington, Seattle, Washington, United States
Naomi Yamashita
NTT, Keihanna, Japan
Katharina Reinecke
University of Washington, Seattle, Washington, United States
DOI

10.1145/3411764.3445519

論文URL

https://doi.org/10.1145/3411764.3445519

動画

会議: CHI 2021

The ACM CHI Conference on Human Factors in Computing Systems (https://chi2021.acm.org/)

セッション: UX and Interaction Design and Research: Techniques, Insights & Prototyping / Reflection, Behavior, Change & Learning

[C] Paper Room 13, 2021-05-14 09:00:00~2021-05-14 11:00:00 / [A] Paper Room 13, 2021-05-13 17:00:00~2021-05-13 19:00:00 / [B] Paper Room 13, 2021-05-14 01:00:00~2021-05-14 03:00:00
Paper Room 13
13 件の発表
2021-05-14 09:00:00
2021-05-14 11:00:00
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