Weiyu Zhang
National University of Singapore, Singapore, Singapore
Reflection, a process that organizes information into a structure that incorporates both own and others’ perspectives, was previously believed to function mainly as an antecedent of political knowledge. In this paper, we first design a simple interface nudge to encourage users to reflect on their views on political issues. Second, we use an experimental study to show that reflection works in a way more than leading to political knowledge. Results from a between-subjects online experiment (N = 168) covering one crucial public issue in Singapore (i.e., fertility) showed that (a) reflection interacts with information access to influence perceived issue knowledge; (b) reflection enhances perceived attitude certainty, including perceived attitude clarity and perceived attitude correctness; (c) reflection promotes willingness to express opinions in private settings.
https://doi.org/10.1145/3411764.3445274
The ACM CHI Conference on Human Factors in Computing Systems (https://chi2021.acm.org/)