Conversational Futures: Emancipating Conversational Interactions for Futures Worth Wanting

要旨

We present a vision for conversational user interfaces (CUIs) as probes for speculating with, rather than as objects to speculate about. Popular CUIs, e.g., Alexa, are changing the way we converse, narrate, and imagine the world(s) to come. Yet, current conversational interactions normatively may promote non-desirable ends, delivering a restricted range of request-response interactions with sexist and digital colonialist tendencies. Our critical design approach envisions alternatives by considering how future voices can reside in CUIs as enabling probes. We present novel explorations that illustrate the potential of CUIs as critical design material, by critiquing present norms and conversing with imaginary species. As micro-level interventions, we show that conversations with diverse futures through CUIs can persuade us to critically shape our discourse on macro-scale concerns of the present, e.g., sustainability. We reflect on how conversational interactions with pluralistic, imagined futures can contribute to how being human stands to change.

著者
Minha Lee
Eindhoven University of Technology, Eindhoven, Netherlands
Renee Noortman
Eindhoven University of Technology, Eindhoven, Netherlands
Cristina Zaga
University of Twente, Enschede, Netherlands
Alain Starke
Wageningen University and Research, Wageningen, Netherlands
Gijs Huisman
Amsterdam University of Applied Sciences, Amsterdam, Netherlands
Kristina Andersen
TU/e, Eindhoven, ---, Netherlands
DOI

10.1145/3411764.3445244

論文URL

https://doi.org/10.1145/3411764.3445244

動画

会議: CHI 2021

The ACM CHI Conference on Human Factors in Computing Systems (https://chi2021.acm.org/)

セッション: Transformation and Sustainability / Activism and Critique

[A] Paper Room 03, 2021-05-10 17:00:00~2021-05-10 19:00:00 / [B] Paper Room 03, 2021-05-11 01:00:00~2021-05-11 03:00:00 / [C] Paper Room 03, 2021-05-11 09:00:00~2021-05-11 11:00:00
Paper Room 03
13 件の発表
2021-05-10 17:00:00
2021-05-10 19:00:00
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