Lynn Kirabo
Carnegie Mellon University, Pittsburgh, Pennsylvania, United States
There is considerable effort within the HCI community to explore, document, and advocate for the lived experiences of persons with disabilities (PWDs). However, PWDs from the Global South, particularly Africa, are underrepresented in this scholarship. We contribute to closing this gap by investigating the unmet transit needs and characterization of technology within the disability community in Kampala, Uganda. We investigated transportation due to the increase in ride-share solutions created by widespread mobile computing and the resulting disruption of transportation worldwide. We hosted co-design sessions with disability advocates and adapted the stakeholder tokens method from the value-sensitive design framework to map the stakeholder ecosystem. Our key insight is the identification of a new group of non-traditional core stakeholders who highlight the values of inclusion, mobility, and safety within the ecosystem. Finally, we discuss how our findings engage with concepts of disability justice and perceptions of power.
https://doi.org/10.1145/3411764.3445168
The ACM CHI Conference on Human Factors in Computing Systems (https://chi2021.acm.org/)