Can a Humorous Conversational Agent Enhance Learning Experience and Outcomes?

要旨

Previous studies have highlighted the benefits of pedagogical conversational agents using socially-oriented conversation with students. In this work, we examine the effects of a conversational agent's use of affiliative and self-defeating humour --- considered conducive to social well-being and enhancing interpersonal relationships --- on learners' perception of the agent and attitudes towards the task. Using a between-subjects protocol, 58 participants taught a conversational agent about rock classification using a learning-by-teaching platform, the Curiosity Notebook. While all agents were curious and enthusiastic, the style of humour was manipulated such that the agent either expressed an affiliative style, a self-defeating style, or no humour. Results demonstrate that affiliative humour can significantly increase motivation and effort, while self-defeating humour, although enhancing effort, negatively impacts enjoyment. Findings further highlight the importance of understanding learner characteristics when using humour.

受賞
Honorable Mention
著者
Jessy Ceha
University of Waterloo, Waterloo, Ontario, Canada
Ken Jen Lee
University of Waterloo, Waterloo, Ontario, Canada
Elizabeth Nilsen
University of Waterloo, Waterloo, Ontario, Canada
Joslin Goh
University of Waterloo, Waterloo, Ontario, Canada
Edith Law
University of Waterloo, Waterloo, Ontario, Canada
DOI

10.1145/3411764.3445068

論文URL

https://doi.org/10.1145/3411764.3445068

動画

会議: CHI 2021

The ACM CHI Conference on Human Factors in Computing Systems (https://chi2021.acm.org/)

セッション: Systems for Learning

[A] Paper Room 11, 2021-05-12 17:00:00~2021-05-12 19:00:00 / [B] Paper Room 11, 2021-05-13 01:00:00~2021-05-13 03:00:00 / [C] Paper Room 11, 2021-05-13 09:00:00~2021-05-13 11:00:00
Paper Room 11
11 件の発表
2021-05-12 17:00:00
2021-05-12 19:00:00
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