Exploring Nudge Designs to Help Adolescent SNS Users Avoid Privacy and Safety Threats

要旨

A nudge is a method to influence individual choices without taking away freedom of choice. We are interested in whether nudges can help adolescents avoid privacy and safety threats on social network services (SNS). We conducted an online survey to compare how 11 different nudge designs influence decisions on 9 scenarios featuring various privacy and safety threats. We collected 29,608 responses from adolescent SNS users (self-claimed high school and university students), and found that nudges can help to educe potentially risk choices. Participants were more likely to avoid potentially risky choices when presented with negative frames (e.g., "90% of users would not share a photo without permission'') than affirmative ones (e.g., "10% of users would''). Social nudges displaying statistics on how likely other people would make potentially risky decisions can have a negative effect in comparison to a nudge with only general privacy and safety suggestions. We conclude by providing design considerations for privacy/safety nudges targeting adolescent SNS users.

受賞
Honorable Mention
キーワード
Social nudges
adolescent SNS users
online privacy and safety
large-scale survey
著者
Hiroaki Masaki
University of Tokyo, Tokyo, Japan
Kengo Shibata
University of Geneva & University of Tokyo, Geneva, Switzerland
Shui Hoshino
Nanameue Inc., Tokyo, Japan
Takahiro Ishihama
Nanameue Inc., Tokyo, Japan
Nagayuki Saito
LINE Corporation, Tokyo, Japan
Koji Yatani
University of Tokyo, Tokyo, Japan
DOI

10.1145/3313831.3376666

論文URL

https://doi.org/10.1145/3313831.3376666

動画

会議: CHI 2020

The ACM CHI Conference on Human Factors in Computing Systems (https://chi2020.acm.org/)

セッション: Teens & safety

Paper session
313A O'AHU
4 件の発表
2020-04-27 23:00:00
2020-04-28 00:15:00
日本語まとめ
読み込み中…