UI Dark Patterns and Where to Find Them: A Study on Mobile Applications and User Perception

要旨

A Dark Pattern (DP) is an interface maliciously crafted to deceive users into performing actions they did not mean to do. In this work, we analyze Dark Patterns in 240 popular mobile apps and conduct an online experiment with 589 users on how they perceive Dark Patterns in such apps. The results of the analysis show that 95% of the analyzed apps contain one or more forms of Dark Patterns and, on average, popular applications include at least seven different types of deceiving interfaces. The online experiment shows that most users do not recognize Dark Patterns, but can perform better in recognizing malicious designs if informed on the issue. We discuss the impact of our work and what measures could be applied to alleviate the issue.

キーワード
Dark Patterns
Ethical Design
User Experiments
著者
Linda Di Geronimo
University of Zürich, Zürich, Switzerland
Larissa Braz
University of Zürich, Zürich, Switzerland
Enrico Fregnan
University of Zürich, Zürich, Switzerland
Fabio Palomba
University of Zürich, Zürich, Switzerland
Alberto Bacchelli
University of Zürich, Zürich, Switzerland
DOI

10.1145/3313831.3376600

論文URL

https://doi.org/10.1145/3313831.3376600

動画

会議: CHI 2020

The ACM CHI Conference on Human Factors in Computing Systems (https://chi2020.acm.org/)

セッション: GUI & expert interaction

Paper session
306AB
5 件の発表
2020-04-30 01:00:00
2020-04-30 02:15:00
日本語まとめ
読み込み中…